Shipping policy
- We use a courier service for small deliveries, this ensures your order is delivered to you in perfect condition. All items are delivered unassembled. If assembly is required, please see our engineered delivery below.
- We deliver orders to any desired address.
- We deliver from Monday to Friday. We do not deliver on Saturday or Sunday.
- The cost of shipping is €10.00 per order on items under €100. Free delivery will apply on all orders over €100 that are delivered by ourselves .
- The expected delivery time will depend on the stock levels. We will always ship out orders as soon as is practicable. We will use all reasonable endeavours to ensure these times are met but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions.
Available to order Products will be delivered within 07-14 working days. where an item appears in stock on our website but is not available for some reason delivery can vary from 2 -4 weeks
Specialised item Made to order : can vary from 4 – 6 weeks.
Engineered Delivery: If you order a large item like a bed that will need to be delivered, installed, and demonstrated this will incur an engineered delivery charge of €120. You will be informed of any additional costs at the time of ordering. Engineered delivery can also be purchased if you would like products like riser recliners or Beds assembled and demonstrated. We are happy to offer this service when needed.
- Where there are unexpected delays, you will be contacted by a member of our Office manager and will be advised of this situation.
- If you do not receive your order within 15 working days, please contact us by email or phone, details are on our home page.
- It is our policy to operate a fair and transparent ordering process.